Hotel Antiga Casa Buenavista

General Conditions

0. Object

These General Conditions regulate the acquisition of the services offered on the website https://www.hotelcasabuenavista.com owned by RONDA SAN ANTONIO 84, S.L. (hereinafter, HOTEL ANTIGA CASA BUENAVISTA).

The acquisition of any of the services entails the full and unreserved acceptance of each and every one of the General Conditions that are indicated, without prejudice to the acceptance of the Particular Conditions that may be applicable in acquiring certain services.

These General Conditions may be modified without prior notification, therefore, it is advisable to read their content carefully before conducting the acquisition of any of the services offered.

1. Identification

HOTEL ANTIGA CASA BUENAVISTA, in compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, informs you that:

  • Its corporate name is: RONDA SAN ANTONIO 84, S.L.
  • Your CIF is: B62111059
  • Its registered office is at: Ronda de Sant Antoni, n.º 84, 08001 Barcelona
  • Commercial Registry of Barcelona, tomo 32154, folio 63, hoja B 208662, inscrip. 1


2. Communications

To communicate with us, we put at your disposal different means of contact that we detail below:

All notifications and communications between users and HOTEL ANTIGA CASA BUENAVISTA will be considered effective, for all purposes, when they are made through any of the means detailed above.

3. Services

The services offered, along with their main characteristics and their price, appear on the screen.

HOTEL ANTIGA CASA BUENAVISTA reserves the right to decide, at any time, the products and / or services offered to Clients. In this way, HOTEL ANTIGA CASA BUENAVISTA may, at any time, add new products and / or services to those currently offered. Likewise, HOTEL ANTIGA CASA BUENAVISTA reserves the right to withdraw or stop offering, at any time, and without prior notice, any of the services offered.

Once inside https://www.hotelcasabuenavista.com and to access the contracting of the different services, the User must follow all the instructions indicated in the purchase process, which will mean reading and accepting all the general and particular conditions set out in https://www.hotelcasabuenavista.com

4. Prices, expenses and taxes

The prices of the services that are collected in https://www.hotelcasabuenavista.com will be expressed in Euros unless otherwise stated and will be guaranteed during the validity period of these, except for printing errors and whatever the destination of the order.

SERVICES

The final prices of all services, together with their characteristics, offers, discounts, etc. are reflected in each of the services offered at https://www.hotelcasabuenavista.com The services have VAT included.

  • The VAT rate is 21%.


The prices of the services can change at any time. In this case, the price to apply will be the one in force on the date the order is placed. Either way, the final cost will be communicated to the customer in the electronic purchase process before he formalizes his acceptance.

5. Purchase and / or contracting process

To make any purchase in https://www.hotelcasabuenavista.com, it is necessary that the client is of legal age.

In addition, it will be necessary for the client to register in https://www.hotelcasabuenavista.com or in the App through a data collection form in which HOTEL ANTIGA CASA BUENAVISTA is provided with the information necessary for contracting; data that in any case will be true, exact and complete about their identity and that the client must expressly consent by accepting the privacy policy of HOTEL ANTIGA CASA BUENAVISTA.

The steps to follow to make the purchase are:

1. Register as a user on the web.

two. The only form of payment will be with a credit or debit card.

Likewise, it is recommended that the customer print and / or save a copy on a durable medium of the conditions of sale when placing their order, as well as the receipt sent by administracion@hotelcasabuenavista.com by email.

Billing

Together with your order, you will receive the corresponding invoice.

For this purpose, the client consents that this invoice is sent to him in electronic format. The customer will receive it by email. You may, at any time, revoke this consent by sending an email: administracion@hotelcasabuenavista.com to receive the paper invoice.

 

6. Liability and disclaimer of liability

HOTEL ANTIGA CASA BUENAVISTA may suspend, withdraw or partially or totally cancel the services subject to contracting at any time and without the need for prior notice. The foregoing provision will not affect those services that are reserved for registered users or that are subject to prior contracting and that will be governed by their specific conditions.

 

7. Return and withdrawal policy

According to the regulations, the consumer and user will have the right to DESIST the contract for a maximum period of 14 calendar days without the need to indicate the reason and without incurring any cost, except those provided for in art. 107.2 and 108 of RD1 / 2007, of November 16, which approves the referred text of the General Law for the Defense of Consumers and Users.

This right of withdrawal is not applicable among others to:

  • Contracts for the supply of goods whose price is subject to fluctuations in financial market coefficients that the entrepreneur cannot control.
  • Contracts for the supply of products made according to the specifications of the consumer and user or clearly personalized, or that by their nature cannot be returned or may deteriorate or expire quickly.
  • Supply of sealed goods that cannot be returned for health or hygiene reasons.
  • Supply of goods that after delivery have been mixed with others.


8. Customer services and claims

To file any complaint or claim with HOTEL ANTIGA CASA BUENAVISTA, the client must go to the customer service department either at the phone number 932065541, or through the email address administracion@hotelcasabuenavista.com

According to the Resolution of online disputes in consumer matters of the EU and in accordance with Art. 14.1 of Regulation (EU) 524/2013, we inform you that the European Commission provides all consumers with an online dispute resolution platform that is It is available at the following link:http://ec.europa.eu/consumers/odr/.

9. Appliceable legislation

The present conditions will be governed by current Spanish legislation.

The language used will be Spanish.

 

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